Account & Data Deletion
SyMath supports player account deletion requests. Fruit Pop does not require a GradPixel player account. For Fruit Pop data-related requests, contact GradPixel Support.
How to Request Deletion
Email info@gradpixel.com with the game name and your deletion request. Do not include passwords or authentication tokens.
SyMath players can also use the Delete Account option in the game when available.
We may ask you to verify ownership before processing your request.
What Happens Next?
After ownership verification and confirmation, we will process deletion of the applicable GradPixel account, associated player profile, game progress and cloud save data.
Deletion is permanent. Returning players will start with a new player profile and without previously deleted progress.
Data That May Be Retained
Limited records may be retained only where required or permitted for legal compliance, transaction records, security or fraud prevention. Such records are not retained to restore a deleted player profile.
Store-managed purchases and achievements may also be subject to the relevant platform's policies.